Alejandro

Clients from Mexico

Hello, I am from Mexico, I planned to start a phone case printing business at the beginning of this year (2013). I was searching a phone case printer on internet, and got contact with artisJet. During March, we have many emails, discussed many details. I like their fast response and professional answer.

My sales representative told me they can give me an online appointment of demo machine printing, I really like this idea. I can see all the printing process through Skype Camera.

I decided to buy it once we finished the online meeting. I also bought some phonecases from them together with the printer.

I chose TNT express to get the machine as my sales told me it’s economic and convenient. But because of some mistakes, it’s not very fast. In fact, it should be fast, but as the logistic dept of artisJet gave a Chinese invoice with the printer, it cause the problem of custom clearance. Although it’s solved after they send new and correct invoice to them. But it still much delayed.

Hope they can be careful next time.

After I received the printer, I watched their training videos, got online support via Skype, now the printer is running well now. And after several months, my business is very good now.